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Zayenha Logistics

AI assistant for supply chain and shipping managers in Saudi Arabia

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Zayenha Logistics is an AI assistant purpose-built for Saudi Arabia's transport, freight, and logistics sector, grounded in the actual Road Transport Law, GCC Customs Law, and the latest regulations from the Transport General Authority (TGA), the Ports Authority (Mawani), and ZATCA. It helps you draft shipping contracts with correct Incoterms 2020 clauses, prepare customs clearance documents through the Fasah platform, calculate applicable customs tariffs, track driver hours-of-service and licensing requirements, and produce standard FIATA freight-forwarding documents — in precise, source-backed language, not guesswork.

Example tasks it handles

Knowledge base reference

Reference material the assistant draws on. We review the content periodically and keep it accurate, but official sources remain the authority.

Best Practices

World Bank Logistics Performance Index (LPI) — Saudi Ranking
In the World Bank's 2023 Logistics Performance Index, Saudi Arabia ranked 38th globally out of 139 countries with a score of 3.4 out of 5, up 17 places from 55th in the 2018 edition. The index measures six pillars: customs, infrastructure, ease of arranging international shipments, logistics competence, tracking and tracing, and timeliness. It's a standard global benchmark to cite when drafting competitive analyses or investment pitches comparing Saudi logistics against other markets.
ISPS Code — Ship and Port Facility Security
The ISPS Code entered into force on 1 July 2004 under SOLAS Chapter XI-2, issued by the IMO. It is mandatory for passenger and cargo ships over 500 gross tonnage on international voyages (plus high-speed craft and mobile offshore drilling units), and for the port facilities serving them. Part A requires security assessments and designated security officers for both ship and port facility, and Saudi ports (Mawani) operate in line with these standards — a point typically written into international sea-freight contracts.
SABER Platform and SALEEM Program — Import Conformity Certificates
Since early 2019 (starting with gas appliances in January, then phased in for categories like children's toys and low-voltage electricals during the same year), importers must register on SASO's SABER platform and obtain a Product Certificate of Conformity plus a Shipment Certificate of Conformity through accredited conformity-assessment bodies before importing goods covered by Saudi technical regulations. This falls under SASO's 'SALEEM' product-safety program, and the platform was automatically linked to Fasah since July 2020 — meaning any shipment covered by a technical regulation needs both SABER certificates before a release order can be issued. Honesty note: the phased product-category rollout dates are corroborated via multiple secondary sources rather than SABER's complete official timeline directly — verify the platform's current list of covered categories before relying on it.

Glossary

Bill of Lading Types — Master B/L vs House B/L
A Master Bill of Lading is issued by the actual carrier (the shipping line) and contractually binds it to the freight forwarder, while a House Bill of Lading is issued by the freight forwarder itself to the exporter or importer, governing that separate contractual relationship. Bills of lading are also classified as negotiable ('to order'), transferable by endorsement and required to physically release cargo at the port, or straight/non-negotiable, issued to a named consignee and not transferable to a third party — a distinction that determines who is entitled to claim the shipment on arrival. Honesty note: this is a standard conceptual explanation from international freight trade practice, not a specific Saudi statutory text — the exact application depends on the shipping contract itself and the carrier's or forwarder's own terms.
NIDLP — National Industrial Development and Logistics Program
NIDLP, one of Saudi Vision 2030's realization programs, was launched by the Crown Prince in early 1440H/2019. It focuses on integrating four sectors — energy, mining, industry, and logistics — with local content and Fourth Industrial Revolution adoption as key enablers. By end-2023 the program comprised 283 initiatives (102 completed) and had contributed over SAR 345 billion to GDP — relevant context for any logistics project proposal seeking government support or alignment with Vision priorities.

Regulations & Laws

GCC Common External Customs Tariff
ZATCA applies the GCC common external tariff at a standard rate of 5% on most goods imported from outside the GCC, with exemptions for certain categories and higher rates on others such as tobacco. From 1 January 2025, the GCC integrated tariff took effect at the 12-digit level (6 international HS digits + 2 GCC digits + 4 national digits) — meaning a 6-digit HS code alone is no longer sufficient to determine the applicable duty. The full 12-digit code and its rate must be verified via ZATCA's Integrated Tariffs tool before pricing any import shipment.
Saudi Ports Authority (Mawani) — Operational Scope
The Saudi Ports Authority (Mawani), established in 1397H/1976 as the General Ports Corporation, manages, operates, and develops Saudi Arabia's seaports. It currently oversees nine ports — six commercial and three industrial — covering roughly 297 km², handling over 95% of the Kingdom's exports and 70% of its imports. This makes logistics planning for any major import or export operation directly dependent on berth scheduling and operational capacity at Mawani's ports.
Transport General Authority (TGA) — Mandate
The Transport General Authority (TGA) is Saudi Arabia's regulator for road, maritime, and rail transport, licensing freight carriers, freight brokers, and vehicle dispatch/routing activities. The Railways Authority was merged into the Public Transport Authority under Council of Ministers Resolution No. 248 dated 12/6/1437H, and the authority was renamed from 'Public Transport Authority' to 'Transport General Authority' under Resolution No. 631 dated 6/11/1440H, placing it under the Minister of Transport and Logistics Services. Any freight transport or brokerage establishment needs a TGA license before operating.
Regulation on Freight Transport Activity, Freight Brokers, and Truck Leasing
The Regulation Governing Freight Transport Activity, Freight Forwarders, and Truck Leasing (originally issued 1439H, adopted in its current form via Ministerial Decision No. 1/41/122 dated 7/5/1441H) sets vehicle requirements plus driving and rest-hour rules: a maximum of 9 hours' continuous driving within any 24-hour period, extendable to 10 hours on no more than two days per week. A driver exceeding this on more than two days a week is in violation. The regulation includes a violations table with fines from SAR 500 to SAR 5,000 depending on the breach, and applies to for-hire and own-account freight transport as well as freight brokerage and truck leasing within the Kingdom — meaning any freight brokerage firm is bound by the same requirements. Honesty note: the fine amounts and extension ratios are corroborated via reliable Saudi financial media coverage (Argaam) rather than the full official regulation text directly — verify against the official Umm Al-Qura Gazette text before relying on it in a binding document.
GCC Unified Customs Law
Saudi Arabia adopted the GCC Unified Customs Law under Royal Decree No. M/41 dated 3/11/1423H (6 January 2003), pursuant to Council of Ministers Resolution No. 241 dated 26/10/1423H. The law governs the customs tariff, clearance procedures, and detailed customs declarations, and also permits suspensive customs regimes such as bonded warehouses and internal transit without duty payment against a financial guarantee — useful for companies that re-export goods or hold them in temporary storage before final distribution domestically or abroad.
Saudi Road Transport Law (Royal Decree No. M/188, 1446H)
Saudi Arabia's Road Transport Law was issued under Royal Decree No. M/188 dated 24/8/1446H and published in Umm Al-Qura Gazette (issue 5073) on 28 February 2025, replacing the earlier Public Transport Law issued under Decree M/25. The law defines land transport as carrying passengers or goods by vehicle, and explicitly covers vehicle rental for transport purposes and brokerage within that activity. Its provisions take effect 180 days after publication (roughly late August 2025), except the rules on foreign trucks, which applied immediately from the publication date. Existing establishments were given a full year from the effective date to adjust their status per the mechanism set by the Transport General Authority — a deadline any logistics provider still operating under an old license needs to track.

Ready Templates

Incoterms 2020 — ICC International Trade Terms
Incoterms 2020, issued by the ICC and effective since 1 January 2020, comprises 11 rules allocating cost and risk between seller and buyer: 7 rules for any mode of transport (EXW, FCA, CPT, CIP, DAP, DPU, DDP) and 4 for sea/inland waterway transport only (FAS, FOB, CFR, CIF). The key 2020 update consolidates all costs under articles A9/B9 of each rule, within a uniform structure of 10 seller obligations (A1–A10) and 10 buyer obligations (B1–B10) — making it easier to compare and choose the right delivery clause when drafting a shipping or import contract.
FIATA Standard Freight Forwarding Documents
FIATA has published a globally recognized standard document suite for freight forwarders since 1955: FCR (Forwarders Certificate of Receipt, 1955), FCT (Forwarders Certificate of Transport, 1959), FWR (FIATA Warehouse Receipt, 1975), FFI (FIATA Forwarding Instructions, 1984), FWB (non-negotiable multimodal waybill, 1996), and the best-known, the FBL (negotiable multimodal Bill of Lading, in use since 1968), which evidences the contract and the multimodal transport operator's liability and is available in secured digital form via Transport Management Systems — essential knowledge for any freight forwarder issuing documents to clients.
Fasah Platform — Unified Customs Clearance Documents
Fasah is Saudi Arabia's unified electronic window for foreign trade, overseen by ZATCA, and it reduced core import documentation from 12 documents to just 2 — the commercial invoice and the bill of lading (with extra documents like a certificate of origin or SABER certificate uploaded as needed). Customs declarations can be filed on the platform at least 48 hours before a shipment's arrival to shorten clearance time, followed by customs-broker authorization and electronic fee payment to obtain the release order — a workflow any freight forwarder scheduling shipment arrivals should build around. Honesty note: the 48-hour lead-time detail and step sequence are corroborated via reliable sources rather than Fasah's complete official procedural documentation directly — verify against the platform's current operational guide before relying on it.

Ready prompts in this field

Human-vetted, ready-to-use prompts.

Logistics & Fulfillment Standard Operating Procedure (SOP)

For KSA e-commerce ops managers: a framework to build an SOP covering picking, packing, shipping, COD handling, and exception management to …

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Supply Chain Demand Forecasting — ARIMA + ML Hybrid Approach for Saudi Distributor

Demand forecasting framework combining traditional statistical methods (ARIMA) with machine learning to improve forecast accuracy in Saudi s…

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Real-Time Operations Analytics Dashboard Spec — Saudi Logistics (Last-Mile)

Comprehensive design framework for a real-time operations analytics dashboard for a Saudi logistics company, covering delivery KPIs, SLA bre…

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Supply Agreement for Saudi Companies

Long-term supply agreement under 2023 Civil Transactions Law, controlling quantity, quality, delivery, rejection, and replacement for Saudi …

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Saudi Commercial Distribution Agreement (Exclusive/Non-Exclusive)

Draft a Saudi distribution agreement under the Commercial Agencies Law and 2023 Civil Transactions Law, with supplier-distributor duties and…

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Returns Policy & Reverse-Logistics Optimization

For KSA store ops and CX managers: build a fair returns policy and reverse-logistics process that cuts cost, preserves satisfaction, and com…

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Inventory & Demand Planning for E-commerce

For KSA inventory/procurement managers: a demand-forecasting and inventory-planning framework that balances stockouts against overstock, acc…

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SME Working Capital Optimization — Inventory, AR & AP Cycles (Saudi Context)

Integrated action plan to optimize working capital cycles for a Saudi SME — reduce DSO, extend DPO, lower inventory days, and select Shariah…

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Packaging and Shipping Guide for Saudi Online Store

For store owners who want a practical guide to packaging and shipping products via Aramex, SMSA, and Naqel that minimises shipping damage an…

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Carrier Quote Comparison & Freight Route Optimization

Helps logistics managers compare multiple carrier quotes and determine the optimal route, using Total Landed Cost rather than just the quote…

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Customs Clearance Documentation Package for an Import Shipment

Helps import officers and customs brokers prepare a complete documentation package and Fasah clearance steps, with estimated duties and conf…

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Inventory Strategy Design: Just-In-Time & Safety Stock

Helps supply chain planners design an inventory strategy balancing cost reduction (JIT) and supply continuity (safety stock), including reor…

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Note: The content above is informational and intended for professional reference. It is not formal legal, tax, or professional advice. Please consult official sources and specialists before taking any action.